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Would you recommend our surgery? If you have a few seconds, please complete the Friends & Family test by going to the Online Services section at the bottom of the screen and clicking on the 'Let us know what you think about the services we offer' box.
The next PPG meetings are as follows: PPG meeting 29th August to discuss wider issues, PPG meeting with the practice is 24th October
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
The group holds 4 meetings a year; each lasts about an hour and a half. Our next meeting will be held on Tuesday 25th July 2017. It is fully supported by the GP partners, one of whom attends every meeting.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
PATIENT PARTICIPATION GROUP CONSTITUTION
The name of the group shall be Rushbottom Lane Surgery Patient Participation Group.
The objectives of the Group shall be to represent the patients of the Practice, to gather and collate opinion from patients via a range of sources, and to comment and offer opinion on these views to representatives of the practice, to encourage development and quality of health promotion and health care services; to achieve this aim by liaising with the doctors and staff, other community health workers, Health Authorities and other persons or organisations concerned with health care.
The Group shall be non-party in politics and non-sectarian in religion, and shall be formed using the best principles of equality and diversity. The Group and the practice will make every effort to ensure that the constituent elements of the Group are representative of the practice patient demographic, with a range of patient interests represented.
The Group shall have power to affiliate to the National Association of Patient Participation Groups and to other organisations with similar objectives.
This shall be open to any patient of the Practice. Removal of a patient from the practice list, for whatever reason, will disqualify continuing membership of the group. The practice and the Group may approach individual patients for potential membership.
The group will meet at least 4 times a year.
The chair will be elected annually by members of the group and in the chair’s absence a floating chair will be voted in on the night.
The practice will ask the group for feedback on service development and provision.
When the practice leaflet is due for updating, the content will be reviewed with the patient group.
Minutes shall be kept and the Secretary shall enter a record of all proceedings and resolutions.
Notices of meetings, minutes of meetings and information on the group’s activities will be displayed in practice waiting room and website.
This constitution was adopted as the Constitution of the Rushbottom Lane Surgery PPG at a meeting at Rushbottom Lane Surgery, 91 Rushbottom Lane, Benfleet Essex SS7 on 24th April 2018.
For survey results, please click on the survey results tab under further information
Attachment to the above minutes NHS_costs.pdf
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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