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Comments & Complaints

Comments & Complaints

If you have a complaint about any aspect of the service we provide at the surgery, please contact the Practice Manager, Karen Sadler either by telephone, email or in writing as soon as possible after the event.

Karen Sadler

91 Rushbottom Lane

Benfleet

Essex

SS7 4EA

Tel: 01268 209269

Email: practice.managerf81001@nhs.net

 

Please click here to download our Complaints_leaflet1.doc.

 

Advice and support

For confidential advice and support on local health services, you can call 0300 003 2125.

Complaints

If you have a complaint about a primary care service (GP, dentist, pharmacist, optician), please contact NHS England:

Telephone: 0300 311 22 33

england.contactus@nhs.net This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

NHS England
PO Box 16738
Redditch
B97 9PT

If you have a complaint about Castle Point & Rochford Clinical Commissioning Group, SEPT or you wish to make a compliment or complaint about the NHS 111 service, please contact:

Telephone: 0800 917 4694

Castle Point & Rochford CCG
Performance & Corporate Services Team,
1st floor, Phoenix Place
Christopher Martin Road
Basildon
Essex SS14 3HG

 



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